FigGlow
Legal

Privacy Policy

Your privacy matters to us. This policy explains how FigGlow collects, uses, and protects your information.

Last updated: December 25, 2024

1. Information We Collect

  • Account Information: When you sign up, we collect your name, email address, and password (securely hashed).
  • Usage Data: We collect information about how you use FigGlow, including topics you generate, styles you prefer, and features you use.
  • Device Information: We automatically collect device type, browser type, IP address, and operating system for security and optimization.
  • Content: We process the topics and outlines you provide to generate infographics. This content is used solely for generation and is not shared.

2. How We Use Your Information

  • Service Delivery: To generate infographics, process your requests, and provide customer support.
  • Improvement: To analyze usage patterns and improve our AI models and user experience.
  • Communication: To send important updates, security alerts, and (with consent) marketing communications.
  • Security: To detect, prevent, and respond to fraud, abuse, and security incidents.

3. Data Protection & Security

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
  • Access Control: We implement strict role-based access controls for employee access to user data.
  • Infrastructure: Our systems are hosted on Vercel and Supabase with SOC 2 Type II certification.
  • Retention: We retain your data only as long as necessary to provide services or as required by law.

4. Your Rights (GDPR & CCPA)

  • Access: Request a copy of all personal data we hold about you.
  • Correction: Update or correct inaccurate personal information.
  • Deletion: Request deletion of your account and associated data.
  • Portability: Export your data in a machine-readable format.
  • Opt-out: Unsubscribe from marketing communications at any time.

5. Third-Party Services

  • Authentication: Supabase Auth for secure user authentication.
  • Analytics: Vercel Analytics for privacy-friendly usage insights.
  • AI Processing: Google Gemini for image generation (content is not stored by Google).
  • Payments: Stripe for secure payment processing (we never see full card numbers).

6. Contact & Updates

  • For privacy inquiries, contact us at privacy@figglow.app
  • We will respond to all requests within 30 days.
  • This policy may be updated periodically. Material changes will be notified via email.
  • Last updated: December 25, 2024

Questions about your privacy?

We're here to help. Reach out to our privacy team.

privacy@figglow.app